me775 Privacy Policy

01 Introduction

me775 ("we", "us", "our") is committed to protecting the privacy and security of the personal information entrusted to us by our players across the Philippines — from Manila and Quezon City to Cebu, Davao, and everywhere in between. This Privacy Policy describes how me775 collects, uses, stores, and discloses personal data in connection with the me775 online casino and sports betting platform (the "Platform").

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Where applicable, me775 also observes internationally recognised data protection standards in its day-to-day operations.

By registering a me775 account, completing the me775 login process, or otherwise interacting with the Platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not consent, you must not use the Platform.

02 Personal Data We Collect

me775 collects personal data through several channels, including direct registration input, automatic technical collection, and from third-party service providers where permitted by law. The categories of data we collect are described below.

me775 does not knowingly collect sensitive personal information (such as health data, political opinions, or religious beliefs) unless strictly required by law — for example, in the context of responsible gaming assessments or regulatory investigations.

03 How We Use Your Personal Data

me775 uses the personal data we collect for the following purposes:

• Account creation and management — to register your me775 account, verify your identity, and maintain your player profile.
• Service delivery — to provide access to all me775 games, process deposits and withdrawals, and deliver the full suite of platform features.
• Identity verification (KYC) — to comply with Philippine AML regulations and verify that you meet the 21-years-and-above age requirement before allowing real-money play.
• Fraud prevention and security — to detect and prevent unauthorised access, suspicious transactions, bonus abuse, multi-accounting, and other prohibited activities.
• Regulatory compliance — to fulfil obligations under the Data Privacy Act, AML regulations, and any directions issued by PAGCOR or the NPC.
• Customer support — to respond to your enquiries, resolve disputes, and improve the overall quality of our 24/7 support service.
• Responsible gaming — to monitor gameplay patterns and proactively identify players who may be at risk of gambling-related harm, in line with our responsible gaming obligations.
• Marketing and promotions — to send you personalised offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may withdraw this consent at any time.
• Platform improvement — to analyse aggregated usage data and improve the performance, design, and features of the me775 platform.

04 Legal Basis for Processing

me775 processes your personal data on the following legal grounds, as recognised under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing is required to fulfil the contract between you and me775 (i.e., the Terms & Conditions you accepted upon registration).
• Legal obligation — processing is required to comply with applicable Philippine laws, including AML regulations, age verification obligations, and NPC directives.
• Legitimate interests — processing is necessary for fraud prevention, platform security, and improvement of the me775 service, provided these interests do not override your fundamental rights and freedoms.
• Consent — for marketing communications and any non-essential data collection, me775 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting prior processing.

05 Data Sharing and Disclosure

me775 does not sell or rent your personal data. We may share your data with the following categories of third parties only where strictly necessary and permitted by law:

• Payment processors — GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other Philippine payment partners, solely for the purpose of processing deposits and withdrawals on your behalf.
• Identity verification providers — third-party KYC and AML screening services engaged to assist with age verification, identity authentication, and regulatory compliance checks.
• Game software providers — licensed third-party game developers who power me775 slots, live dealer tables, and other games. These providers may receive limited session data necessary to deliver a fair gameplay experience.
• Regulatory and law enforcement authorities — including the NPC, PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine government agencies, where me775 is legally obligated to disclose information.
• Professional advisors — lawyers, auditors, and consultants engaged by me775, subject to strict confidentiality obligations.

06 Cookies and Tracking Technologies

me775 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session continuity, and gather analytical data. The types of cookies used are:

• Strictly necessary cookies — essential for the Platform to function. These include session authentication cookies that keep you logged in to your me775 account. They cannot be disabled.
• Functional cookies — used to remember your preferences, such as language settings and responsible gaming limits you have set.
• Analytical cookies — used to collect anonymised data about how players use the me775 platform, helping us identify areas for improvement. No personally identifiable information is stored in these cookies.
• Security cookies — used to detect and prevent fraudulent activity, bot traffic, and unauthorised login attempts on the me775 platform.

You may manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on the me775 platform, including maintaining your logged-in session.

07 Data Security

me775 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the me775 servers.
• Encryption of sensitive data at rest, including financial information and government ID data stored during KYC processes.
• Role-based access controls limiting internal access to personal data to only those employees whose job functions require it.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security professionals.
• Multi-factor authentication requirements for internal systems that house personal data.
• Incident response procedures that include prompt containment, investigation, and notification in the event of a confirmed data breach.

While me775 takes every reasonable precaution to protect your data, no system can be guaranteed to be 100% secure. You are encouraged to use a strong, unique password for your me775 login and to enable any additional security features available on your account.

08 Data Retention

me775 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by Philippine law. The general retention guidelines are:

• Account data — retained for the duration of your active account relationship with me775, plus a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction records — retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLC record-keeping requirements.
• KYC documents — retained for a minimum of five (5) years after the end of the customer relationship.
• Support correspondence — retained for two (2) years from the date of the last interaction, unless the matter relates to an unresolved dispute or regulatory investigation.
• Marketing consent records — retained for as long as you maintain an active marketing consent, plus a reasonable period thereafter as evidence of the consent obtained.

Once the applicable retention period expires, me775 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

09 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by me775:

• Right to be informed — you have the right to know what personal data me775 collects about you and how it is used. This Privacy Policy fulfils that obligation.
• Right to access — you may request a copy of the personal data me775 holds about you at any time.
• Right to rectification — if any personal data me775 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure — you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to me775's legal retention obligations.
• Right to data portability — you may request that me775 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time.
• Right to lodge a complaint — if you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13 of this Privacy Policy. me775 will respond to all valid data rights requests within thirty (30) calendar days of receipt.

10 Children's Privacy and Age Restrictions

The me775 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law. me775 does not knowingly collect personal data from any person under the age of 21.

me775 employs age verification procedures at the point of registration and may request documentary proof of age at any time. If me775 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data deleted, and the matter handled in accordance with applicable Philippine law.

11 Third-Party Links

The me775 platform may contain references or links to third-party service providers, such as payment partners and game software providers. This Privacy Policy applies exclusively to data collected and processed by me775. me775 is not responsible for the privacy practices of any third-party service provider and encourages you to review their respective privacy policies independently.

12 Updates to This Privacy Policy

me775 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. The most current version will always be available on this page, with the date of last revision indicated at the top.

Where changes to this Privacy Policy are material, me775 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the me775 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you must cease using the Platform and request account closure through our support team.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by me775, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Subject Line: Privacy / Data Rights Request
• Live Chat: Available 24/7 on the me775 platform
• Response Time: me775 will respond to all privacy-related enquiries within 30 calendar days of receipt.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the competent supervisory authority for data protection matters in the country.

For responsible gaming concerns, please visit our Responsible Gaming page, or review our full Terms & Conditions for the complete set of platform rules that apply to your me775 account.